eCommerce & Digital Solutions
eCommerce & Digital Solutions
AI automation for business UK and US owners can actually use: content planned and published, customer questions answered, admin and reporting done on schedule, with a person reviewing what matters. Fixed price, written scope, and a system you own.
An AI model on its own answers questions when you ask them. An AI agent is that model given a job, the tools to do it, and permission to work through it without being prompted at every step: draft the month's posts, sort this inbox, answer that order question, build the weekly report.
Business automation is joining those agents to the tools you already use so the work simply happens, with a person approving what matters. That is what we build. Not a chatbot bolted on to a website, but the repetitive parts of running a business taken off someone's desk.
AI content automation that keeps a business visible without someone spending every Monday on it.
Assistants that answer at 2am, sort what comes in, and hand anything real to you.
Workflow automation services for the repetitive work that sits between the tools you already use.
Business automation for the daily work of running a store — the part we already do by hand for our own clients.
As an AI content creation agency we build the whole loop, not just a writing tool: a planning agent drafts the calendar from your brief, a writing agent turns approved ideas into posts in your tone, and a publishing agent schedules them and feeds engagement back into next month's plan. You approve the plan, someone samples the drafts, and real replies from customers reach a real person. We built a system like this for an international client serving accounting firms, which you can see on our portfolio page. For how the pieces fit together, read how AI agents automate social media content.
An honest comparison of the ways small businesses get repetitive work done.
| Keep doing it yourself | Hire someone | Off-the-shelf AI tools | Built with SOP | |
|---|---|---|---|---|
| Cost per task | Your time | Salary | Subscriptions | Fixed project price |
| Works overnight and weekends | No | No | Yes | Yes |
| Built around your process | Yes | Yes | Generic | Yes |
| Human judgement kept in | Yes | Yes | Rarely | Review steps built in |
| Setup effort | — | Recruiting | You configure | We build it |
| Maintenance | — | Ongoing | You manage | Optional retainer |
| You own the system | Yes | Yes | No | Yes |
From the first conversation to a system that runs on its own, with you in the loop.
We look at what your team does by hand every week and pick the tasks where automation clearly pays: repetitive, rule-based, and costing real hours. If nothing qualifies, we say so.
A written scope — which tasks, which tools, where a person reviews — with a fixed project price. Nothing starts until you've agreed it.
The agents and workflows are built and tested against your real data on a small scale first: one channel, one process, one inbox.
Review steps are part of the design, not an afterthought. Your team approves plans, samples drafts and handles anything the system flags, and we tune the brief from what they change.
Once it runs reliably, keep us on a retainer for monitoring, changes and new tasks, or take the system and run it yourself. It is yours either way.
Anyone selling AI automation services should be clear about this. Here is where the limits are, and how we design around them.
Software that does a repetitive job for you without someone prompting each step. An AI agent is given a task, the tools it needs and permission to work through the task on its own: drafting a month of posts, sorting an inbox, answering an order-status question, pulling a weekly report. It works from instructions you approve, and it hands anything it is unsure about to a person.
Small and mid-sized businesses with repetitive work that is eating skilled people's time: social media that never gets done, enquiries that sit unanswered, reports that take a day to assemble, store admin that repeats every week. Most of our clients are in the UK and US, and many are Amazon or Shopify sellers, but the work is not limited to ecommerce.
Not unless you decide it should. Every system we build has review points designed in: you approve the content plan, someone samples drafts before they go out, and customer messages that need judgement reach a person. As trust builds, review can become lighter, but nothing public-facing runs unsupervised by default.
A fixed project price for the build, based on a written scope of what is being automated and where a person reviews. Ongoing monitoring and changes are an optional monthly retainer. We do not charge per task or per message, and there is no long contract.
No. The systems are built so that the people who use them day to day approve plans, review drafts and handle flagged items through tools they already know — email, WhatsApp, a shared document, a scheduler. Changing what the system does needs a developer, which can be us or anyone else, because you own it.
How the planning, writing and publishing agents fit together, and where people stay involved.
We'll come back with a written scope, where a person stays in the loop, and a fixed price — usually the same day.
