AI customer support agents for Shopify and ecommerce stores
Most stores lose customers in the gap between a question and an answer. Someone asks about an order on WhatsApp at 9pm, or leaves a comment on an Instagram post, and nobody replies until morning.
We build agents that answer in that gap — on WhatsApp, on Facebook and Instagram, and on your own site.
Three places an agent can answer
- Handles order queries and the questions people would otherwise send through your website
- Where it can answer, it answers
- Where it can't, it passes the conversation to you with the context already gathered
Facebook and Instagram
- Replies to DMs and comments
- Publishes posts on a schedule
- Filters what reaches you, so you see the messages that need a person
Your website
- A chatbot that answers from your own content rather than guessing
Built on n8n, not on a subscription product
These are built on n8n, not on a subscription chatbot product. That matters for two reasons: the workflows connect to whatever you already use — your store, your inbox, your sheets — and you own what gets built. There is no platform to be locked into, and no per-conversation fee that grows as your store does.
I build and maintain these myself.
What is running now
Two of these run on our own Spain-market store, Khurmi Store, every day — the WhatsApp agent and the Facebook and Instagram agent. The chatbot on this site is the third.
We built them for our own store first because that is where we could afford to get it wrong.
How long it takes
Setup takes about a week from access to live, after testing.
AI customer support pricing
Setup from $1,200 covers the build, testing, and going live. Maintenance and changes after that are optional — you own what gets built, so you are not locked into a monthly fee.
- Build, testing and going liveStarting from $1,200
- Maintenance and changes afterwards (optional)Starting from $250 /month
Every project gets a written plan and a fixed price within a day.
From our blog
What these agents resolve well, where they should hand over to a person, and how the publishing side fits together.
Tell us which of the three you need.
Send a message on WhatsApp and say which of the three you need, and I'll tell you whether it's a fit before quoting anything.
